Where do you ship to?

We offer free shipping in Canada on orders over $150 (before tax) and flat rate shipping of $20 for anything under $150. We also offer free shipping on USA purchases $150 and over (before tax).

Please note: any customs, tariffs or duties are the responsibility of the purchaser.

If you live outside Canada and the US, please feel free to email us and we can investigate alternate shipping arrangements: info@tailgatemercantile.ca

Where do you ship from?

With the exception of our "Online Exclusives" collection, everything ships from Okotoks, Alberta, Canada! 

Can I order online and pick-up?

Sorry, this option is no longer available.

Holy schnikes, why is shipping so much?

Unfortunately, it legit costs that much to ship stuff! Since we are a small business, it’s not financially feasible to cover all shipping costs. If we covered all shipping costs, we would have to increase the cost of our goods and we really don’t want to do that. 

But I only want to buy stickers…I’m not paying $20 for shipping.

We totally understand! If that’s the case, shoot us an email and we can make alternate arrangements to send them through regular snail mail without tracking: info@tailgatemercantile.ca

 

This is one of those custom clothing places, right?

Nope. Just a regular (but extremely awesome) store.

Are you sure this isn't an embroidery/print shop?

Seriously, we're just a regular store. We know it can be hard for people to understand, but we’re a boutique sports fan shop. We value high quality and unique goods rather than stuffing our shelves with inferior, cheesy products. Cheese is for eating, not wearing.

Do you do custom clothing?

No. 

Our owner, Robyn, is an experienced graphic designer and can certainly help with any design requests, but we don’t fulfill bulk or one-off custom clothing orders. We do have our own brand of clothing that is designed in house. If you would like Tailgate Mercantile Co. branded goods, contact us: info@tailgatemercantile.ca

Can you do special orders?

It depends on the brand. Some of our brands allow us to order in small amounts while others require we buy a large number of multiples. Special orders are also dependent on what is available from our wholesalers at that particular time. Some stuff is seasonal so once it’s gone, it’s gone! Special order inquiries are welcome, but we can’t guarantee anything.

How about custom art, signs and leather goods - do you do those?

YES! We have made several custom leather goods over the years. We've also made a number of custom signs/pieces of art for our fans. We welcome any inquiries: info@tailgatemercantile.ca